Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

60 Days

Returns and exchanges are accepted on unworn and unwashed merchandise within 60 days of purchase. 

Return and Exchange Shipping

A $7 return shipping cost will be deducted from your refund. If you are exchanging your item for a different size return shipping is FREE

Items that are Not Returnable 

- Items that are marked FINAL SALE - NO RETURNS OR EXCHANGES

- Items purchased anywhere other that MountainKhakis.com. 

- Items with an order date of more than 60 days.

- Items with natural wear and tear.  

- Read our full Returns policy here


Exchange for New Size

After starting your return, you will be prompted to select a new size and/or new color (if applicable) for the item you are returning.  We will ship your new item to you right away. You have 30 days to return the item that you are exchanging via the shipping label provided or you will be charged for both items. 

Exchange for New Style

After starting your return, click through and request a refund. You’ll receive an Instant Refund Voucher — a temporary gift card —  you can use this to purchase a new style on the site. If you are exchanging the same pant for a different fit or color, you are then welcome to email customerservice@mountainkhakis.com with your new order # so you can be refunded for the $7 return shipping fee. This is only applicable for the same pant in a different variant.

Other Questions

Give us a call at 866.686.7778 or send a message to customerservice@mountainkhakis.com with your name, Mountain Khakis order number, and how we can help - someone from our team will get back to you within 2 business days. 

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